2025 Episode Replay: How Port Moody Turns Employee Feedback Into Real Culture Change - with Marta Taylor

For our end-of-year special episode of Voice Activated: Tuning Employee Insights At Work, we’re bringing back a fantastic conversation with Marta Taylor, Manager of Strategic Initiatives at the City of Port Moody, where she explores successful employee feedback programs in municipal organizations and how to turn survey results into actionable improvements. Marta shares how a small city launched a ground-up cultural transformation using employee voice as the catalyst. From candid focus groups to executive-level engagement, Marta walks us through a practical, replicable model that puts staff feedback at the center of organizational change.