20250405 - Capgemini： Fix your customer service — with chatbots!

from Pivot to AI · host David Gerard

For only a small large fee! (ongoing) Text version: https://pivot-to-ai.com/2025/04/05/capgemini-fix-your-customer-service-with-chatbots/ Unleashing the value of customer service: The transformative impact of Gen AI and agentic AI (PDF) https://www.capgemini.com/wp-content/uploads/2025/03/18th-March-Customer-service-transformation-CRI_V7.pdf Buy me nice things: https://www.amazon.co.uk/hz/wishlist/ls/3Q8VZW46J6DM6 Please send money! It's very helpful! Patreon: https://www.patreon.com/davidgerard Ko-Fi: https://ko-fi.com/A1529D5

Episode metadata supplied by the publisher feed · Published Apr 5, 2025

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20250405 - Capgemini： Fix your customer service — with chatbots!

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