204: Matt Beckwith: I almost left the contact center

What this episode covers

Matt Beckwith considered leaving his contact center job because he felt bogged down by the things he didn’t like about the job. He almost left, and then his boss asked him some very insightful questions that helped him find clarity almost instantly.

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Frequently Asked Questions

How long is this episode of Fast Leader Show | Customer Experience Leadership?

This episode is 35 minutes long.

When was this Fast Leader Show | Customer Experience Leadership episode published?

This episode was published on December 19, 2018.

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