204: Matt Beckwith: I almost left the contact center

from Fast Leader Show | Customer Experience Leadership

Matt Beckwith considered leaving his contact center job because he felt bogged down by the things he didn’t like about the job. He almost left, and then his boss asked him some very insightful questions that helped him find clarity almost instantly.

Episode metadata supplied by the publisher feed · Published Dec 19, 2018

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204: Matt Beckwith: I almost left the contact center

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This episode is 35 minutes long.

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This episode was published on December 19, 2018.

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