207: Michael Pace: Everybody is going to come to me

What this episode covers

Michael Pace built the first social customer service team and became recognized as an industry expert. He used this fame to launch his own customer experience consultancy and then the reality of running a business that must deliver an exceptional customer experience became his personal challenge.

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Frequently Asked Questions

How long is this episode of Fast Leader Show | Customer Experience Leadership?

This episode is 31 minutes long.

When was this Fast Leader Show | Customer Experience Leadership episode published?

This episode was published on January 9, 2019.

What is this episode about?

Michael Pace built the first social customer service team and became recognized as an industry expert. He used this fame to launch his own customer experience consultancy and then the reality of running a business that must deliver an exceptional...

Can I download this Fast Leader Show | Customer Experience Leadership episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.