EPISODE · Jan 9, 2019 · 31 MIN
207: Michael Pace: Everybody is going to come to me
from Fast Leader Show | Customer Experience Leadership
Michael Pace built the first social customer service team and became recognized as an industry expert. He used this fame to launch his own customer experience consultancy and then the reality of running a business that must deliver an exceptional customer experience became his personal challenge.
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207: Michael Pace: Everybody is going to come to me
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