207: Women In Supply Chain, Shana Zheng

In today's episode of Women In Supply Chain, I'm joined by Shana Zheng: a strategic, entrepreneurial and customer-obsessed product and business leader. After working as an analyst at huge names like JP Morgan and Disney, Shana went on to co-found her own company, successfully raising over $1.8 million from Google Ventures. And after subsequent roles at brands including GoFundMe, Shana moved across to the world of supply chain and has never looked back. She's now Associate Director of Product Management, International Supply Chain at Wayfair, managing logistics execution, product vision, strategy and execution of transportation management for international freight forwarding. Today Shana will be talking to us about her career so far, her entrepreneurial spirit, her passion for working with charities; and she'll be sharing her words of advice for all of the up-and-coming women following in her footsteps.   SHOW SPONSOR: Apex Logistics is proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website.   IN THIS EPISODE WE DISCUSS: [05.24] Shana's background, and the mentality, instilled in childhood, that kept driving her forward. "As an immigrant, work ethic was always part of my upbringing." [11.24] How Shana found supply chain. [15.10] A closer look at Shana's current role at Wayfair. [16.15] Shana's passion for customer satisfaction, and the changes she's seen during the pandemic. "The customers' needs are changing – it's so important to understand your customer and the environment they're operating in." [19.42] How Shana's entrepreneurial spirit weaves together with her corporate side. "By nature, I'm curious: I'm always looking to learn and grow. And, as an entrepreneur, you're nimble – you're constantly morphing, trying to figure things out." [22.18] Shana's passion for working with charities. [25.49] Shana's experience as a woman in a male-dominated industry. "The more senior you get, the fewer women you see - especially in tech. So, as a minority, I've always had to speak louder and speak more." [27.20] How Shana found her voice. [29.49] Shana reflects on what's she's learned on her journey so far. "You can do anything you want to, but you have to put your mind to it and do the work." [31.13] Shana's advice for the next generation.   RESOURCES AND LINKS MENTIONED: You can connect with Shana over on LinkedIn. Check out our other podcasts HERE.