EPISODE · Dec 13, 2021 · 31 MIN
21. 3 Things You Should NEVER Do on a Sales Call (& What to Do Instead)
from On Your Terms®
Your time is valuable. As a business owner, you spend a lot of that time pursuing leads and, more specifically, making sales calls. Love it or hate it, it’s a part of business. The best thing you can do is to get good at it.I get tons of questions regarding what you legally can or can’t do on a sales call, whether or not you’re allowed to give advice, what counts as advice vs. education, taking payment over the phone, and so much more. So, in this episode, I break down three things you should never do on a sales call, before diving into what you can do instead, so you can make the most out of your time and effort.In this episode, you'll hear… 04:21 - Why sales calls can land you in hot water08:17 - Why you should never give advice on a sales call13:16 - Whether or not you should take payment over the phone19:04 - How to guide the conversation when running a sales callRESOURCES:Visit samvanderwielen.com/prequalify-oyt to get my free “Pre-Qualify Before They Buy” email templates & video guideEpisode 2. Scope of Practice for Coaches (What You're Legally Allowed to Do)Episode 20. 5 Ways to Avoid Difficult Clients (Stop Legal Problems Before They Start!)CONNECT:Get Sam's weekly newsletter, Sam's SidebarFollow Sam on InstagramFollow Sam on YouTubeSubscribe to Sam's Substack, Beyond BusinessTake Sam's free legal workshop "5 Steps to Legally Protect & Grow Your Online Business"DISCLAIMER
What this episode covers
As a business owner, you spend a lot of time on sales calls. Today, I share three tips on what not to do – and what you should do instead – to make the most of that time and effort.
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21. 3 Things You Should NEVER Do on a Sales Call (& What to Do Instead)
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