21 - Navigating Change and Championing Diversity with Marsh & McLennan Agency's Angela Lee

Your host, Chris Tidball, talks with the Director of National Claims Operations of Marsh & McLennan Agency, Angela Lee. Angela's entry into the insurance world was serendipitous. After graduating college during a challenging job market, she found her first role as a claims assistant at Travelers. Here, Angela discovered her passion for the technical nuances of insurance and the profound satisfaction that comes from assisting clients during some of their most trying times.Her career trajectory is a testament to her dedication and expertise. Angela's deep dive into the technical and coverage aspects of insurance claims didn't just happen overnight. It was a journey marked by curiosity, learning, and a genuine desire to help others.To learn more about Angela's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.