#21 Sai vendere soluzioni? - Customer Service Culture

What this episode covers

In questo episodio ti parlo dei benefici di promuovere la tua capacità di risolvere i problemi dei tuoi clienti, anziché limitarti a farlo. Highlight del podcast:00:23 il circolo virtuoso della risoluzione del problema 01:03 Vendi la qualità del tuo servizio nel momento più delicato del rapporto con il cliente.02:07 Ogni passo/contatto è un'occasione per vendere la qualità stessa del tuo servizio02:53 E' caduto il muro: il servizio clienti e le vendite si incontrano04:07 Dimostra competenza e capacità di risolvere problemi ai tuoi clienti04:47 Chiusura e salutiLeggi l'articolo completo –> http://bit.ly/1AH2Xps

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Frequently Asked Questions

How long is this episode of Customer Service Culture?

This episode is 5 minutes long.

When was this Customer Service Culture episode published?

This episode was published on May 7, 2015.

What is this episode about?

In questo episodio ti parlo dei benefici di promuovere la tua capacità di risolvere i problemi dei tuoi clienti, anziché limitarti a farlo. Highlight del podcast:00:23 il circolo virtuoso della risoluzione del problema 01:03 Vendi la qualità del tuo...

Can I download this Customer Service Culture episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.