21: The Angriest Customer - Independence

What this episode covers

Unfortunately, not every interaction you have as an indie is a positive one. Sometimes our customers run into problems, and their first instinct is to just complain; either via a negative review, an angry email, or a bad mention on social media. Alice, Curtis, and Jelly look at their own experiences and discuss how they deal with the negative stuff, with the hope that there’s something that can be gained from it.

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Frequently Asked Questions

How long is this episode of Independence?

This episode is 35 minutes long.

When was this Independence episode published?

This episode was published on February 26, 2018.

What is this episode about?

Unfortunately, not every interaction you have as an indie is a positive one. Sometimes our customers run into problems, and their first instinct is to just complain; either via a negative review, an angry email, or a bad mention on social media....

Can I download this Independence episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.