213: Effective Change Is About People

Change management is a critical topic for successful transformation. However, it's often a topic which is confused with project management or just not considered until the later stages when ready to deploy a change. So in this episode, Oliver Banks speaks with change specialist and author, Simon Costigan, about how to deliver effective change.Listen to this episode of the Retail Transformation Show to hear:Why it’s important to recognise the change catalyst that will start the processThe difference between project management and change managementWhy transition is importantThe significance of giving yourself time to think. And the confidence to get it wrong!Show notes are at www.obandco.uk/213.