214: Better Guides Increases Revenue with Kelsey Tonner

Kelsey Tonner, of Be a Better Guide, provides valuable advice on how training your guides increases revenue.*This video was filmed 2 years ago and has now been included into the Digital Tourism Show. Still very much as relevant today as it was then.Kelsey Tonner is an experienced, global tour guide and founder of the Be a Better Guide Project, a movement that brings together tour guides and tour operators from around the world to learn from one another. His mission is to help anyone, anywhere, create extraordinary experiences for travellers. With over ten years experience in the industry he has led trips in over fifteen different countries from Europe to the Americas and from Asia to North Africa. He has been a wilderness trip leader, a dog-sledding guide, a volunteer coordinator in an Inuit community and spent four years leading hiking, biking and multi-sport trips with Backroads Canada. He has visited over sixty countries and set foot on all seven continents.