215 Minimizing IVF Patient Dropout with Empathic Communication with Dr. Alice Domar, PhD

IVF patients are dropping out and it isn’t just about the money. Dr. Alice Domar, Chief Compassion Officer at Inception, discusses empathic communication and its role in minimizing patient stress and physician burnout. With Dr. Domar we dive into: Her definition of Patient Centered Care How she measures patient stress (comparing against retention rates) An example of a study she ran (the 67% difference in patient dropout) Her format for teaching empathic communication Common trigger points for patients (And their impacts on your reputation as a physician)