217: How To Escape The Price-Driven Sale with John DeRosa

My salespeople had a favorite “Whine”— ”Homeowners only care about the price and we’re too expensive.” When in fact, survey after survey tells us that price is rarely the main reason why homeowners select a particular contractor. In today’s interview, I discuss the sales process you need to get your price, with expert John DeRosa. What you’ll hear in this episode: John’s work as director of contractor training and customer experience at SRS Distribution, including travel and seminars His 25 years in the building material industry after initially training to be a chef The focus on customers’ needs in a consulting role Focusing on customer success with their business skills Changing the consumer’s perception of contractors and the price-driven sale Showing the homeowner the value you bring to the process Why you can’t let the decision come down solely to price Show the differentiation between you and the competition Ask the questions—and then, LISTEN! Show the homeowner that all contractors are not created equal Closing the sale and making the homeowner feel like they are getting a great deal Improving sales skills The #1 reason contractors fail? Not charging enough How to overcome the phenomenon of “sales guilt” Working with the homeowner in structuring their affordable roof system John’s best sales advice: Learn to debrief after every sales interaction John’s Resources & Links: John’s bio Email John: [email protected] SRS Webinar Series - YouTube www.bbb.org (Ranks business types with the highest number of inquiries) Resources / Links: Check Out My NEW Website: The Roofer Coach Download My FREE 1-Page Business Plan Text Me @ (510) 612-1450 – Say Hi! I would love to hear your feedback, pros & cons! **Please leave me a review on iTunes!** ~Please Share My Podcast With Other Contractors~ THE ROOFER SHOW SPONSOR INFO: Need Help Answering the Phone Or Online Chat? Use Ruby Receptionists!! Find Out How They Can Help Bring In Leads!! Click here and use the code Roofer50 for a special $50 discount! https://www.callruby.com/roofershow Or Call Ruby at (844) 326-7829 Check out the app!! My Listeners Get a 21-Day Money-Back Guarantee!