217. Simplifying Growth: Navigating Scheduling Challenges with Core Values in a Dental Practice
An episode of the Daily Dental Podcast podcast, hosted by Addison Killeen DDS, titled "217. Simplifying Growth: Navigating Scheduling Challenges with Core Values in a Dental Practice" was published on December 28, 2023 and runs 2 minutes.
December 28, 2023 ·2m · Daily Dental Podcast
Summary
Today we are talking about recent scheduling challenges in a growing medical practice. Dr. Addison Killeen shares that recently tensions arose between the front and back office due to a busy schedule and increased patient load. To simplify the situation, Dr. Killeen shared a quote from Pastor Craig Groeschel, emphasizing that growth leads to complexity and complexity kills growth. Rather than implementing complex rules, the speaker opts for a values-based approach, focusing on the core value of providing a fantastic guest experience. The team is encouraged to use their judgment and adhere to core values, particularly in situations where the patient experience might be compromised.
Episode Description
Today we are talking about recent scheduling challenges in a growing medical practice. Dr. Addison Killeen shares that recently tensions arose between the front and back office due to a busy schedule and increased patient load. To simplify the situation, Dr. Killeen shared a quote from Pastor Craig Groeschel, emphasizing that growth leads to complexity and complexity kills growth. Rather than implementing complex rules, the speaker opts for a values-based approach, focusing on the core value of providing a fantastic guest experience. The team is encouraged to use their judgment and adhere to core values, particularly in situations where the patient experience might be compromised.
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