EPISODE · Apr 11, 2023 · 15 MIN
#22 Do customers perceive your values?
from Customer Service Culture [EN] · host Paolo Fabrizio
Many companies have set up their corporate values, but there's often a gap between them and how customers perceive them. These 3 laser focus questions will help you deep dive into your current state of the art. Full article here >>
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#22 Do customers perceive your values?
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