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22 of 25 – DfT, Digitally Transforming Public Services episode artwork

EPISODE · Dec 22, 2020 · 20 MIN

22 of 25 – DfT, Digitally Transforming Public Services

from Valtech Café · host Valtech Café

Combining the agile approach with a stern focus on user research and digital enablement, UK's Department of Transport managed to turn one of their most complained about services into an award-winning digital experience. They saved local authorities millions of euros and bettered the lives of citizens, but they're not stopping there. Get inspired:

Episode metadata supplied by the publisher feed · Published Dec 22, 2020

What this episode covers

Combining the agile approach with a stern focus on user research and digital enablement, UK's Department of Transport managed to turn one of their most complained about services into an award-winning digital experience. They saved local authorities millions of euros and bettered the lives of citizens, but they're not stopping there. Get inspired:

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22 of 25 – DfT, Digitally Transforming Public Services

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Frequently Asked Questions

How long is this episode of Valtech Café?

This episode is 20 minutes long.

When was this Valtech Café episode published?

This episode was published on December 22, 2020.

What is this episode about?

Combining the agile approach with a stern focus on user research and digital enablement, UK's Department of Transport managed to turn one of their most complained about services into an award-winning digital experience. They saved local authorities...

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