#22: Patient Communication Made Easy with Dr. Brad Block

Creating connections with patients can be fun and easy...if you know a few simple hacks. In this episode, otolaryngologist and veteran podcaster, Dr. Brad Block, enlightens us on how to give patients our presence simply and easily. Use these tips and you'll create relationships in which 1. patients feel seen, heard, and cared for, 2. you protect your time, and 3. you get rave reviews and explode your reputation.You'll learn:- how it's not about shaming yourself for not listening deeply enough but instead about showing up with presence- that giving patients your presence is an investment that actually saves you time- the importance of engaging with patients about a subject that's completely different than medicine- what it means to appreciate how their symptoms affect them and how that makes them feel- the power of noticing eye color- how bringing enthusiasm and humor can elevate the patient's experience- what it means to identify the "question behind the question" and how to use your "marmoset response"- how we are uniquely positioned to build patient self-confidence and self-efficacyBradley Block, MD, is a general otolaryngologist and partner at ENT and Allergy Associates on Long Island. He is the creator and host of the Physician’s Guide to Doctoring, a personal and professional development podcast for practicing physicians, which has over 400 episodes and almost half a million downloads. This covers all topics that affect the lives of physicians, in and out of the exam room, one of which is doctor-patient communication. He is also the CEO and the Doctor Podcast Network, which provides community and services to physician podcasters.PhysiciansGuidetoDoctoring.com@physiciansguide on Instagram, Twitter, Threadshttp://www.linkedin.com/in/bradley-block-md-1712a6127/https://www.youtube.com/@physiciansguidetodoctoringGet on-demand, lifetime, risk-free access to the Empowered Surgeons Group here.