22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)

In which Peter and Jesse talk to Jen Cardello, head of UX Research at Fidelity Investments, about her team's uncommon organization structure (within an independent insights team, peered with Market Research, Analytics, and Behavioral Economics), and the tools they use to make sure they're focused on the right problem, with the right solution, done right.

What this episode covers

NOW PLAYING

0:00 49:18

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

EP 355 - BEING AN ART MODEL with Shadia Elise

Apr 20, 2026 ·57m

EP 354 - ANIMAL WHISPERING with NiloO Khodadadeh

Apr 13, 2026 ·59m

EP 353 - BEING A WORKING MOM with Ramona Shelburne

Apr 6, 2026 ·67m

PREVIEW: Shut Up Sasha & Joe Ep. 36 - "You're In My Seat"

Apr 3, 2026 ·3m

EP 352 - LONG-DISTANCE RUNNING with Jared Culp

Apr 1, 2026 ·62m

PREVIEW: Shut Up Sasha & Joe Ep. 35 - "AI don't like that"

Mar 26, 2026 ·4m

Similar Podcasts

Big Old Life: Heather Blackbird interviews people on planet earth. Heather Blackbird loves asking questions. This podcast is a learning experience. Join me, Heather Blackbird, as I talk to people about their lives. Frequency of new episodes is a little all over the place and I'm learning as I go. Big Old Life is a small way of talking about the vastness of life, one person at a time. If you are reading this or found this podcast it's probably because someone you know gave you a link to it. :) Explicit The Sacred +Profane Podcast nephtaragrace The Sacred + Profane Podcast is a provocative conversation dedicated to cementing a better future for all. We specialize in unpacking the nuances of what is considered sacred and profane, particularly focusing on sex, death, and all that pertains to the circle of life. Our aim in focusing on such ”taboo” subject matter is to demystify what is unconscious, bring to light what has been known for centuries as ”the occult,” and empower the rapid transformation that is occurring on the Planet. Explicit Creativity Threads Life w/ Mr Benja Mr Benja Welcome creatives! These are discussions, thoughts, case studies, interviews, and lessons about how our creativity relates to life. The host, Mr Benja, is a former video game programmer / designer for Rockstar Games, Sony Santa Monica, The 3DO Company, and others, as well as a fine artist. -- Be sure to check out the website for more. Explicit Solo Leveling - A BingetownTV Podcast BingetownTV Our coverage has moved to our new show, "Final Form"!https://open.spotify.com/show/7dLZBeYQKnRvp0Viu4ryWd?si=7a88979389854e7dhttps://podcasts.apple.com/us/podcast/final-form-solo-leveling/id1697252296 Explicit

Frequently Asked Questions

How long is this episode of Finding Our Way?

This episode is 49 minutes long.

When was this Finding Our Way episode published?

This episode was published on November 17, 2020.

What is this episode about?

Can I download this Finding Our Way episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

URL copied to clipboard!