222- How Jacob Scagliotti Went from Desktop Support to Director of IT

Jacob Scagliotti Jacob Scagliotti is the Director of IT at Don Chaplin Equipment Company. With over 25 years of experience in the IT industry, Jacob has worn many hats from help desk technician to operations manager. He has a passion for technology and efficiency, seeking to streamline processes through automation and optimization. Though his career has taken him from New Mexico to California, Jacob remains down-to-earth, relying on hard work and relationship building to achieve success. How Jacob Scagliotti Went from Desktop Support to Director of IT Join us as we sit down with IT pro Jacob Scagliotti to discuss his 25+ year career journey, from starting out in desktop support to his current role as Director of IT. Jacob shares the challenges he faced, lessons learned, and keys to advancing up the IT ladder. Learn how he overcame obstacles like not having a college degree and gain insight into transitioning from individual contributor to management. Discover tips for gaining visibility and selling your IT vision to executives. Whether you’re looking to get off the help desk or become a CIO, Jacob’s advice will resonate.