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#222 - What does customer-delight look like? episode artwork

Jan 31, 2022 30 min

#222 - What does customer-delight look like?

from Fail Faster

Samantha Berg, Head Of Design at Chime, one of the fastest-growing financial technology companies in the U.S., offering banking services that are helpful, easy, and free. Samatha shares some of her amazing stories of how her passion of making things for people led her through a path of designing homes to mobile phone keyboards to AR/VR to wearable devices to now Fintech. Sam loves tapping into opportunities to delight people with thoughtful design, she takes cues from daily human interactions to create experiences that are memorable.

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#222 - What does customer-delight look like?

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Hotel Moment Revinate Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific.Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now.Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.

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This episode was published on January 31, 2022.

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