224: Emotional Intelligence with Wayne Hartley

What's the difference between a manager and a leader? How do you juggle wearing all of the hats? Wayne Hartley Jr., owner of Happy Hearts Pet Care, joins the show to break down his mindset around working with his team and the role emotional intelligence plays in his business. From using fear as a motivating force, to how he views success, Wayne shares how he makes his business run. Wayne also talks about what it's like running a mobile grooming service, and all of the bumps that come with that. He gives some great advice for how he recharges and taps into inspiration when running his business. Topics on this episode: Leader Success Emotional Inteligence Mobile Grooming Juggling everything Main take away: Self care and mental health are about putting your why back at the forefront of your mind. About our guest: My name is Wayne Hartley Jr. I am a Registered Veterinary Technician. Pet Care has always been a passion of mine. Since I was young I've always loved animals — both learning about and taking care of them. I have graduated from THE Fort Valley State University with a Bachelor's Degree in Veterinary Technology. I have worked in various veterinary settings from the largest multi-specialty emergency hospital to general practices, other referral hospitals, and university settings such as the University of Georgia's Veterinary Teaching Hospital. When not working, I have volunteered my time at wildlife conservation centers, adoption agencies, dog daycare, cat sanctuaries, and with the Boys and Girls Club as well as Habitat for Humanity. Giving back and working with the community has always been another passion for me. It makes my heart happy to be able to be a blessing for someone else. (see what I did there). After being a veterinary technician for 7 years, I began Happy Hearts Pet Care in 2016. I now have the opportunity to share my love of animals with my clients and pet owners all over the Stone Mountain and Metro Atlanta area.  Links: Website: happyheartspcs.com Youtube: youtube.com/channel/UC7v4FA7Qs1C3BaVGJ2VB2bQ Facebook: facebook.com/happyheartspetcareatl Instagram: instagram.com/happyheartspetcareatl/ Full show notes and transcript Sponsored By: Pet Perennials Promo Code: Use 'PSC' when registering for a $2 off coupon on any purchases in the 1st 90 days Time to Pet Promo Code: 50% off first 3 months Support Pet Sitter Confessional