224: Understanding Emotional Intelligence at Work with Kinga Mnich

What role do emotions play in workplace dynamics?In the latest episode of the Happier at Work podcast, I had an enlightening conversation with Kinga Mnich, a social psychologist specialising in emotions and identity within organisational settings. Kinga, who holds a PhD in this field, shared her profound insights into how emotions shape identities and influence decision-making in the workplace.Kinga delved into the historical perspective of emotions being seen as distractions in professional settings and highlighted the importance of emotional intelligence. She emphasised that understanding the cultural and organisational impact on emotions can lead to better communication and a more integrated work environment. Kinga also discussed the role of hormones in decision-making and the gender differences in handling emotions at work.The main points:The importance of creating an inclusive and supportive environment for emotional expression at work.The unique emotional cultures and rules in different organisations.Personal background influences on emotional expression and understanding.The importance of recognising emotional diversity to reduce miscommunications.Factors influencing emotional expression such as cultural background, family dynamics, and personality.Tune in to deepen your understanding of emotions' critical role in enhancing workplace dynamics and fostering a thriving organisational culture.Do you have any feedback or thoughts on this discussion? If so, please connect with Aoife via the links below and let her know. Aoife would love to hear from you!Connect with KingaLinkedInWebsitePinterestThreadsYoutubeConnect with Happier at Work host Aoife O’Brien:WebsiteLinkedIn YouTubePrevious Episodes:Episode 174: The Role of Emotions in Workplace Dynamics with Dr. Lola GershfeldEpisode 141: Take Radical Responsibility of your Career with Carla Miller