EPISODE · May 15, 2019 · 33 MIN
225: Mark Brody: I focused on everybody being successful
from Fast Leader Show | Customer Experience Leadership
Mark Brody was very focused on his team and wanting them to excel. Unfortunately, he realized it was because he wanted to have the recognition for himself and that he was failing to consider the larger ecosystem. In becoming a better leader, he made the mind shift to focus on everybody in the contact center being successful.
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225: Mark Brody: I focused on everybody being successful
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This episode was published on May 15, 2019.
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