#23. Feeling Heard. What is the Research Around This Integral Concept?

On this week's Firefighter Craftsmanship podcast we’re going to talk about communication and how to build better teams and feel more connected. "Feeling Heard" is a concept all of us have experienced both in a positive sense and a negative one. In this episode we cover:What are the entities involved in feeling heard?Why is feeling heard such a big deal and how does it tie into employee retention?The research that supports it and how it impacts overall success and increases organizational cultureWe hear you!