23. Increasing Case Acceptance with Dr. Christopher Phelps Part 1

Dr. Christopher Phelps joins Katie and Curtis in a value-packed episode surrounding case acceptance and the interpersonal and emotional aspects that increase it. We chatted about: How empathy and sympathy are some of your best tools for case acceptanceHow patients make their decisions based on what you teach them and how they perceive youDealing with patients' pre-established judgments and how to refocus their mindset to prioritize oral healthKnowing which options to give, how many to offer, and how to guide them to the best decisionReach Dr. Phelps through his website (drphelpshelps.com) or via email ([email protected]). See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.