23: Patient Communication During Flare-Ups, How To Navigate Them Together

In this episode, Dr. Andy Fata-Chan and Dr. Grace Schwemmer share practical strategies for managing flare-ups in rehabilitation, emphasizing empathy, communication, and systematic progress. They explore how to support clients through setbacks, set realistic expectations, and maintain confidence in the rehab process.00:00 Introduction00:55 The Importance of Humor and Light Moments01:46 Understanding Flare-Ups in Rehab02:40 Creating the Empathy Sandwich03:54 Four-Step Process for Client Support04:52 Pre-Frame Expectations for Flare-Ups05:49 Systematic Progress and Safe Loading06:47 Recognizing Yellow and Red Flags07:39 Handling Client Texts About Flare-Ups09:00 Taking Responsibility and Reassuring Clients09:59 Supporting Different Personality Types10:54 Follow-Up and Reinforcement Post-Flare-Up13:49 Adjusting Programs After Flare-Ups15:07 Avoiding Over-Responsiveness to Minor Symptoms16:15 Providing Guidance and Confidence17:36 The Power of Validating and Offering Solutions19:08 Monitoring Progress and Confidence21:16 Encouraging Client Honesty and Confidence22:30 Managing Post-Operative and High-Impact Activities24:57 Using Warm-Up to Gauge Readiness25:40 Closing Remarks and Upcoming EventsIf you want to learn more about what we do at Moment, look at our links below!Follow Grace on Instagram: https://www.instagram.com/grace_schwemmer_dpt/ Follow Andy on Instagram: https://www.instagram.com/dr.andyfatachan/Learn with our team: https://www.moment-education.com/Get our free resources: https://www.moment-education.com/resourcesSign up for our seminars: https://www.moment-education.com/moment-foundationsInterested in joining Moment Mentorship? All you have to do is DM us on Instagram(https://www.instagram.com/moment.education/) with 'MENTORSHIP POD' and our team will chat with you to give you more information.