231: Who Likes Using Ugly Software?

Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug.

An episode of the Giant Robots Smashing Into Other Giant Robots podcast, hosted by thoughtbot, titled "231: Who Likes Using Ugly Software?" was published on March 14, 2017 and runs 33 minutes.

March 14, 2017 ·33m · Giant Robots Smashing Into Other Giant Robots

Summary

Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug. Upcase FormKeep AWS S3 Disruption Postmortem The Netflix Simian Army Chaos Monkey Octopus Gem MicroConf Referral SaaSquatch Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots

Episode Description