EPISODE · Jul 3, 2019 · 39 MIN
232: John Ngo: Finding what customers want today
from Fast Leader Show | Customer Experience Leadership
John Ngo was a first responder, emergency room supervisor and gun battle survivor that learned how to get a small ounce of respect daily. All of his experiences have led him to better understand the power of relationships in the customer experience and finding the balance with automation.
What this episode covers
John Ngo was a first responder, emergency room supervisor and gun battle survivor that learned how to get a small ounce of respect daily. All of his experiences have led him to better understand the power of relationships in the customer experience and finding the balance with automation.
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232: John Ngo: Finding what customers want today
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