#24 Built to Flex - Thomas & Tate on Culture, Tech and Doing Things Differently

Season 3, Episode 6 – Built to Flex: Thomas & Tate on Culture, Tech and Doing Things DifferentlyThis week on Food Service Matters, host Patrick McDermott is joined by Thomas Pass and Sam Tate, the dynamic duo behind Thomas & Tate — one of the UK’s most agile and values-driven contract catering businesses.Known for their distinctive strengths — Tom in sales and client growth, Sam in culinary operations — the two share how their yin-and-yang leadership model drives innovation, clarity, and culture.In this wide-ranging conversation, they explore:Why they rejected off-the-shelf systems in favour of custom-built techHow real-time data drives smarter buying decisions and reduces food wasteWhat radical candour means in practice — and why it worksWhy getting access to new business remains their #1 challengeAnd how they’ve built a Top 10 Employer by investing in people and purposeThomas & Tate aren’t just growing a company — they’re rethinking what great food service looks like from the inside out.Tune in for an honest, energising episode full of takeaways for anyone building a modern food service brand.