24 | CRM Technology Ecosystems with Jeffrey Wat

from All About Supporting Philanthropy · host Association of Advancement Services Professionals

Your Donor Management System is just part of your technology ecosystem. Considering the many official and unofficial downstream and bolt-on solutions, managing your CRM, or changing your CRM, requires planning and many conversations. Listen as Jeffrey Wat dicusses technology ecosystems and technical debt. 00:00 Jeffrey Wat 03:03 CRM Systems and Planning Changes 05:35 Technology Ecosystems 13:26 Navigating Changes 20:03 How to Manage Bolt-on Solutions 27:01 Guardrails for Downstream Solutions 29:48 What is Tech Debt? 32:12 You Are Important To Your Operation

Episode metadata supplied by the publisher feed · Published Nov 28, 2023

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24 | CRM Technology Ecosystems with Jeffrey Wat

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