#24. The 5 Components of Feeling Heard

On this week's Firefighter Craftsmanship podcast we’re going to continue the discussion about communication and how to build better teams and feel more connected. "Feeling Heard" is a concept all of us have experienced both in a positive sense and a negative one.In this episode we cover:What are the 5 components of feeling heard?How do the 5 components interact with the 3 entities (Me, You, We)?How we can improve our teams, relationships and organizations as a result of simply "feeling heard"Again, We hear you!References in this episode:Roos, C. A., Postmes, T., & Koudenburg, N. (2023). Feeling heard: Operationalizing a key concept for social relations. PloS One, 18(11), e0292865–e0292865. https://doi.org/10.1371/journal.pone.0292865Firefighter Craftsmanship Podcast Episode 23: What is the Research Around This Integral Concept?