EPISODE · Aug 24, 2021 · 17 MIN
24. What's the Difference Between a Process, a Procedure and a Checklist?
from Service Industry Success · host Brian Harding
Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries if we don't call them by the proper names?Why does any of this matter? Tune it to find out!
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24. What's the Difference Between a Process, a Procedure and a Checklist?
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