240. Think Big. Start Small. Scale Fast. Improving passenger experience at African airports with Adonis Succar, Director of Business Development, MEA at SITA

This episode was recorded on the sidelines of the ACI Africa event which took place in Kigali, Rwanda between 28th February and 2nd March 2023. I am joined by Adonis Succar is the Director of Business Development for MEA at SITA. SITA is the world's leading specialist in air transport communications and information technology and has many customers on the African continent.  In the podcast, we discuss: Passenger preferences.  Are we all looking for a more contactless, digitally enabled journey?  How can an airport deliver innovation and contactless solutions without huge costs?  What are the tangible benefits to digitizing? How do smaller airports future-proof themselves?  How do we plan for and cater for the increased proportion of older travellers? What opportunities and challenges does this offer?   Finally, what does the journey of the future look like? How far are we away from not needing our physical passports in order to travel?  Download the IT insights report here Connect with Adonis here If you enjoyed this podcast, please subscribe so you never miss another episode, share it with someone you think will benefit from listening and we look forward to seeing you for the next episode soon.