242. Tech industry pioneer Tristan Sternson, CEO of ARQ Group, on being answerable to investors, systemising values and culture, and building equality through technology

"We started every board meeting talking about what impact we made in the last month, before we even got to the CEO report or financials." In this episode of The Inner Chief podcast, you'll hear from tech industry pioneer Tristan Sternson, CEO of ARQ Group, on being answerable to investors, systemising values and culture, and building equality through technology. chiefmaker.com/242 REGISTER FOR OUR SEPT MINI-MBA INTAKE: chiefmaker.com/minimba Tristan is an Australian tech industry pioneer and CEO of multi-award-winning company, ARQ Group. ARQ is one of Australia's leading providers of digital and tech services, with a client base spanning Government and more than half of Australia's top 20 ASX-listed companies. A serial entrepreneur and growth expert, Tristan boasts a decades-long career in IT, including advisory, experience and design, engineering and managed services. Since being appointed CEO of ARQ in December 2019, Tristan led one of Australia's greatest turnaround stories, resulting in ARQ's $290 million acquisition by Singtel subsidiary NCS in April 2022. Tristan's actions have also had a direct impact on Australia's tech skills shortage, establishing education programs within ARQ's Academy and growing their headcount by 75%. In this episode we talk about: ✅  Starting a data business off the back of the GFC in 2009; ✅  Being answerable to investors while systemising values and culture; ✅  How technology like blockchain and the Metaverse is building equality into the world; and ✅  What a high-performance culture looks like in the technology industry. Connecting with Tristan Sternson You can connect with Tristan via LinkedIn Books and resources Good to Great - by Jim Collins