246 - Creating Meaningful Customer Experiences: The Power of Custom Boxes in Marketing with Custom Box Agency's Mark Stern

Your host, Doug Noll, talks with the CEO of Custom Box Agency, Mark Stern. Mark shares his journey from a corporate career at Deloitte to entrepreneurship, detailing how he created a business that combines physical and digital experiences through custom boxes. Mark discusses the importance of meaningful customer engagement, the evolution of his company, and the impact of COVID-19. Mark also emphasizes the value of team culture, psychological safety, and continuous learning. Personal anecdotes highlight his resilience and determination, offering listeners insights into overcoming challenges and fostering growth.To learn more about Mark's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Doug's work? Check out his website at https://dougnoll.com