246. Delivering operational and technological innovations to build business resilience with Javed Malik, INK Innovation

In this episode, we take a glimpse into the future of how we may travel and how airports and airlines can incorporate innovation to build resilience into their businesses. I am joined by Javed Malik, Chair of the Advisory Board at Ink Innovation. Javed has been a leader in the aviation industry for over 27 years, having held various Group and C-level positions, including Group COO of AirAsia, COO of Bangalore Airport, along with senior roles at Qatar Airways, Worldwide Flight Services and British Airways. Javed leads the INK plus division and his advisory work focuses on ground handling, airline operations and airports worldwide. Together we discuss: What areas are the quick wins that require a limited investment for African airports to focus on? How can airports position themselves to be more attractive to investors?  Examples of real world hardware and software solutions that can quickly and affordably be implemented in Africa What this means for customer behaviour and the adoption of these new technologies. How do we cater for all different traveller profiles? Follow or connect with Javed on LinkedIn  Find out more about INK via their website