249. Idea - How Procurement Serves During Continuous Disruption

Michael Van Keulen does a phenomenal job of breaking down the role of technology in procurement. He has a passion for procurement and  believes that best-in-class procurement outcomes depend on three factors: PeopleProcessTechnology Without the right combination of these three elements, sustainable best-in-class procurement outcomes will not be achieved. For technology to make a meaningful contribution to procurement outcomes, it should be viewed as an enabler that allows procurement professionals to focus on those areas that drive more value, such as risk mitigation, better quality, better lead times, payment terms, cash flow optimization, and environmental and social governance. Michael believes that technology should be easy to use and be adopted quickly by both internal users and supplier communities to reduce friction and break down silos between the two groups.He gave a sneak peek into his life outside of procurement and you will be amazed at his incredible journey.Remember to keep asking why!Guest: Michael Van Keulen - Chief Procurement Officer at Coupa Software Coupa SoftwareHost: Chris GraingerExecutive Producer: Adam Sheets