249: Making the ER experience a low stress experience

Nominate your Veterinary Hero here today!: https://event.dvm360.com/event/3f10fd96-aec7-45cb-96c5-07ed9967021f/summary?locale=enKen Yagi, MS, RVT, VTS (ECC), (SAIM), has dedicated his career to reimagining veterinary nursing for 24 years. He is currently the chief veterinary nursing officer for Veterinary Emergency Group, and the Program Director for the RECOVER Initiative.Over the years, Yagi has received many accolades, including the Veterinary Technician of the Year award by NAVTA and the AVECCTN Specialty Technician of the Year award. Yagi co-edited the Veterinary Technician and Nurse’s Daily Reference Guide for Canine and Feline, and the Manual of Veterinary Transfusion Medicine and Blood Banking, and publishes articles and presents internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession.Yagi passionately works to bring further recognition of the vital role of the veterinary nurses and technicians through work with industry leading organizations. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team.Yagi invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.