25. 5 tips to set client expectations

from The Derm Vet Podcast · host Ashley Bourgeois, DVM, Dip ACVD

Send me a derm question or story through text or voicemail!Down & Dirty Derm! Today's topic... 5 tips to help set your client expectations when dealing with chronic allergies. To starting the conversation about allergies, getting owners to actually use flea control, and calming angry clients when another ear infection happens... these are quick tips that can help client communication be more effective.1. Plant the seed2. Be proactive about flares3. Empathize and relate4. Do what is possible5. Relate it to humans

Episode metadata supplied by the publisher feed · Published Jul 30, 2020

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25. 5 tips to set client expectations

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