#25 Digital Transformation Series: The Importance of Customer-Centricity in Digital Transformation

In this episode of the podcast, Mehmet discusses one of the most critical aspects of digital transformation: customer-centricity. Mehmet talks about why putting the customer at the center of a digital transformation strategy are crucial and shares best practices for customer-centric digital transformation. The episode also includes real-world case studies that illustrate the importance of customer-centricity in digital transformation and its impact on businesses.