25. Healthcare vs. Technology Industry: Spot the Difference

Although the mission-driven healthcare industry may have its differences, in many ways it operates exactly the same as the technology industry. In this episode, Thomas Lah talks with Candace Wallace, Chief Customer Officer at Relias, about the similarities between the two industries. They also discuss Candace's role as CCO, the importance of her extensive alignment with Relias' sales leaders, and why driving the correct hiring practices is just as equally her responsibility as everyone else's.