#25 Rien Brus - APG - Strategie van de Kreeft

What this episode covers

Rien Brus, expert in customer experience en nu aan de slag bij APG vertelt in deze podcast zijn ervaringen met de transformatie naar een echt klantgerichte organisatie. Zijn slogan: buiten winnen is binnen beginnen! Rien praat vol vuur over hoe klantbeleving van iedereen is. Dat het gaat om willen, kunnen en mogen. En dat in de tussentijd van hier naar daar juist de groei en ontwikkeling zit, onzekerheid mag best even duren als er ook oog is voor wat goed gaat. Gebaren en rituelen doen er toe doen bij verandering. Het belonen van fouten hoe spannend ook, kan een keerpunt zijn. Een podcast met mooie one-liners en diepe bespiegelingen.

Share this episode

Similar Episodes

I'm ok

Mar 26, 2026 ·1m

REMIX: Why we over-shop and compulsively acquire, and how to stop, with Dr Jan Eppingstall

Jan 9, 2026 ·61m

REMIX: OCD and hoarding disorder with Jenna Overbaugh

Jan 2, 2026 ·47m

REMIX: Therapy and hoarding disorder - what are the options? With Dr Jan Eppingstall

Dec 26, 2025 ·78m

REMIX: ADHD and hoarding disorder with Professor Sharon Morein

Dec 21, 2025 ·46m

#207 13 actionable pieces of mental health advice from six former podcast guests

Dec 12, 2025 ·53m

Similar Podcasts

That Hoarder: Overcome Compulsive Hoarding That Hoarder Hoarding disorder is stigmatised and people who hoard feel vast amounts of shame. This podcast began life as an audio diary, an anonymous outlet for somebody with this weird condition. That Hoarder speaks about her experiences living with compulsive hoarding, she interviews therapists, academics, researchers, children of hoarders, professional organisers and influencers, and she shares insight and tips for others with the problem. Listened to by people who hoard as well as those who love them and those who work with them, Overcome Compulsive Hoarding with That Hoarder aims to shatter the stigma, share the truth and speak openly and honestly to improve lives. Capsules d'analyse financière de Dominique Jacquet Capsules d'analyse financière de Dominique Jacquet The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting! DIOSA. Carolina Sanper This podcast is a sacred space created by Carolina Sanper where you connect with your inner wisdom and embody your magnetic feminine power.It is the realization that the mystical realm is where you plant the seeds of your desired reality.It is a portal to your true essence: awareness, presence, and receiving with ease. Welcome home, DIOSA. 🖤

Frequently Asked Questions

How long is this episode of Strategie van de Kreeft - dé podcast over veranderen, vernieuwen en groeien?

This episode is 37 minutes long.

When was this Strategie van de Kreeft - dé podcast over veranderen, vernieuwen en groeien episode published?

This episode was published on November 14, 2022.

What is this episode about?

Rien Brus, expert in customer experience en nu aan de slag bij APG vertelt in deze podcast zijn ervaringen met de transformatie naar een echt klantgerichte organisatie. Zijn slogan: buiten winnen is binnen beginnen! Rien praat vol vuur over hoe...

Can I download this Strategie van de Kreeft - dé podcast over veranderen, vernieuwen en groeien episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.