25: איך גורמים למשתמשים שלנו לסמוך על תוצאות המוצר (רועי פייג, Honeycomb)

from פרודקטיבי - פודקאסט ניהול מוצר מבית Startup for Startup · host Startup for Startup ⚡ by monday.com

חברות רבות עוסקות בשאלת האמון בין משתמשי המוצר שלהן לבין התוצאות שהוא מספק. חברת Honeycomb מתעסקת גם היא בשאלה הזו כשהיא מספקת ביטוח למבנים בשוק האמריקאי ומתמודדת עם שוק ותיק שמסתמך על תהליכים מסורתיים להערכת סיכון. אז איך אפשר לבנות אמון ולגרום למשתמשים מסורתיים לאמץ את המוצר שלנו, להסתמך על תוצאות המודל שלנו ובסופו של דבר לשפר את עבודתם? בפרק השבוע רן ארז מדבר עם רועי פייג, Vp Product ב-Honeycomb על תהליך בניית האמון מול משתמשי המוצר שלהם. החל מבניית פתרונות בשיטת ״מהקל אל הכבד״, שמאפשרת למשתמשים לטעום ולבדוק את הפתרונות ואז לאמץ אותם, ועד שיתוף המשתמשים בתהליך בניית המודלים ובכך מבטיחים שהתוצרים יהיו מדוייקם ומקובלים על ידי המשתמשים.See omnystudio.com/listener for privacy information.

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