Skip to content
253: Focusing on Customer Retention Features episode artwork

Sep 22, 2023 12 min

253: Focusing on Customer Retention Features

from The Bootstrapped Founder Hosted by Arvid Kahl

Buckle up for a voyage into the intricate world of software feature decision-making! Promising to equip you with insights from my journey, this episode helps you navigate the choppy waters of determining which attributes to include in your software business and which ones to abandon. We'll unravel my personal blueprint for assessing feature requests and enhancements, with a particular focus on the crucial understanding of 'the job to be done.' Together, we'll dissect the correlation between feature alignment and customer retention, and you'll gain clarity on the two critical factors that weigh in when assessing the importance of a feature - workflow inputs and workflow outputs. The blog post: https://thebootstrappedfounder.com/focusing-on-customer-retention-features/ The podcast episode: https://share.transistor.fm/s/a1f7ff7f The video: https://youtu.be/llsICCu2Af8 You'll find my weekly article on my blog: https://thebootstrappedfounder.com Podcast: https://thebootstrappedfounder.com/podcast Newsletter: https://thebootstrappedfounder.com/newsletter My book Zero to Sold: https://zerotosold.com/ My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/ My course Find your Following: https://findyourfollowing.com Find me on Twitter: https://twitter.com/arvidkahl/ This episode is sponsored by Acquire.com

Episode details come from the podcast's RSS feed.

Embed this episode

Ready to play

253: Focusing on Customer Retention Features

0:00 12:48

No transcript yet.

Requests help us decide what to transcribe next.

Frequently asked questions

How long is this episode of The Bootstrapped Founder?

This episode is 12 minutes long.

When was this The Bootstrapped Founder episode published?

This episode was published on September 22, 2023.

Can I download this The Bootstrapped Founder episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.