253: Mary Lippitt: Target what matters when it matters

What this episode covers

Mary Lippitt was trying to influence her bosses and was rejected. When she was able to finally meet with the top executive, she realized she needed to open her mind and to recognize that her facts contained many gaps and she needed to adjust her thinking.

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Frequently Asked Questions

How long is this episode of Fast Leader Show | Customer Experience Leadership?

This episode is 35 minutes long.

When was this Fast Leader Show | Customer Experience Leadership episode published?

This episode was published on November 27, 2019.

What is this episode about?

Mary Lippitt was trying to influence her bosses and was rejected. When she was able to finally meet with the top executive, she realized she needed to open her mind and to recognize that her facts contained many gaps and she needed to adjust her...

Can I download this Fast Leader Show | Customer Experience Leadership episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.