255 Marie-Claire Ross' leadership framework for instilling trust

Don't assume - ask! And other leadership principles… Can we have safety without trust? Marie-Claire Ross doesn't think so - in fact, her extensive research has told her so. Author of Trusted to Thrive, Marie-Claire was working in the safety communications space when she realised it wouldn't work if there wasn't trust in the workplace. So she left her family business to study, talk and write about trust – specifically,  how leaders can instill it. Her work revealed a trend of leaders believing they had built trust (they hadn't), cultures of stalled communication and assumptions a-plenty! In this episode Marie-Claire shares her formula for creating a trust foundation that everyone can build on. Why you should listen: does your leadership inspire hope? Team development requires talking and listening We explore the people stuff of trust Self-awareness is missing in leadership Share your leadership perspective - let people in on the process Leadership principles for learning together 👉🏼 Want to share your experience? Ask a question? Share a resource? Jump on our podcast Facebook page here: https://www.facebook.com/zoerouthpodcast Shownotes: www.zoerouth.com/podcast/leadership-framework-marie-claire-ross About Marie-Claire Ross: Marie-Claire Ross is a speaker, trainer and coach at Trustologie® who helps leaders and organisations improve trust in teams. She is also the author of the new book Trusted To Thrive: How Leaders Create Connected and Accountable Teams https://www.marie-claireross.com/trusted-to-thrive Marie recommends Tasha Eurich's book Insight https://www.insight-book.com/ *** Related episodes on leadership frameworks: 216 Leadership frameworks for complex systems with Louka Parry https://www.zoerouth.com/podcast/leadership-frameworks-expert-louka-parry 212 Leadership frameworks for resilience with Jennifer Eggers https://www.zoerouth.com/podcast/leadership-frameworks-expert-jennifer-eggers 211 Leadership frameworks for business value with Joel Strom https://www.zoerouth.com/podcast/leadership-frameworks-expert-joel-strom *** About your podcast host, leadership expert Zoë Routh: Zoë Routh is one of Australia's leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical. Zoë is the author of four books: Composure - How centered leaders make the biggest impact,  Moments - Leadership when it matters most, Loyalty - Stop unwanted stuff turnover, boost engagement, and build lifelong advocates, and People Stuff - Beyond Personalities: An advanced handbook for leadership. People Stuff was awarded Book of the Year 2020 by the Smart WFM Australian Business Book Awards. Zoë is also the producer of The Zoë Routh Leadership Podcast. www.zoerouth.com