#26 911 Refresher-Mastering the Call

Mastering the 911 Call, You Hope Never to Make! In this crucial episode of 38% Prepared, Leigh and Angie provide an in-depth guide on effectively using the 911 emergency system. This episode offers vital information for everyone, regardless of their familiarity with the emergency services. Remember: "Thinking is the first step of preparedness." Take time to implement these tips and practice your emergency response. Follow us on Instagram @38percentprepared for more preparedness tips and updates. Rate, review, and subscribe to never miss an episode! How to Call 911: https://youtu.be/3bFspuNB3Y0?si=RVoiFWdneMVJx7pp Key Topics Covered: 1. When to call (and not call) 911 2. Preparing for a 911 call 3. Step-by-step guide to making the call 4. What to expect during a 911 call 5. Special situations and features: • Calling from a locked phone • Setting up emergency information on your phone • Teaching children about 911 • Text-to-911 services • TTY services for hearing or speech impaired 6. Innovative solutions for accessibility (e.g., access SOS app) Highlighted Tips: • Stay calm and provide clear, concise information • Know your exact location, especially when calling from a cell phone • Don't hang up until instructed by the dispatcher • Even phones without active service can call 911 • Practice emergency scenarios with your children Sources: https://www.911.gov/ https://www.keithcountyne.gov/residents/911_calling_tips.php https://www.youtube.com/watch?v=3bFspuNB3Y0 https://www.wpsdlocal6.com/news/how-to-call-911-with-a-locked-phone-for-someone-in-a-medical-emergency/article_a087099e-e4a2-11ed-8dd9-930751566c92.html https://www.eugene-or.gov/2892/9-1-1-Call-Scripts https://hsi.com/blog/teach-your-child-to-call-911 https://www.fcc.gov/sites/default/files/text-to-911_-_what_you_need_to_know.pdf" Access to 911 Services https://www.nad.org/resources/technology/access-to-911-emergency-services/ Additional Resources: • Smart911 (smart911.com): Create an emergency profile. https://smart911.com/ • Kid's Practice 911 Dialer app • Center for Childhood Safety website (https://www.centerforchildhoodsafety.org) • National Emergency Number Association (nena.org) https://www.nad.org/resources/technology/access-to-911-emergency-services/ • FCC's Disability Rights Office website (https://www.fcc.gov/accessibility) • Emergency App Makes 911 Accessible for Deaf and Hard of Hearing https://www.ameridisability.com/emergency-app-makes-911-accessible-for-deaf-and-hard-of-hearing/ • AccessSOS app (accesssos.io) • Text-to-911 availability map (https://text911.info/) Action Items for Listeners: 1. Check if you know your exact address 2. Set up emergency information on your phone 3. Practice emergency scenarios with family members 4. Check if Text-to-911 is available in your area