EPISODE · May 13, 2022 · 40 MIN
26. Compelling Digital Content and the Future of Customer Education
from TECHtonic: Trends in Technology and Services
How can technology companies today create compelling digital experiences? Maria Manning-Chapman, Distinguished Researcher and VP of Education Services Research at TSIA, talks to Thomas about the difference between digital content and digital experience, the future of customer education, and Maria’s experience (and pet peeves) as a buyer.
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26. Compelling Digital Content and the Future of Customer Education
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