26: Enhance your hotel experience

Episode 26 of the The Digital Tourism Show podcast, hosted by Chris Torres, titled "26: Enhance your hotel experience" was published on September 25, 2017 and runs 0 minutes.

September 25, 2017 ·0m · The Digital Tourism Show

0:00 / 0:00

Summary

Think about it for a second. A customer checks into your hotel, gets their key and goes to their room. From experience, this can be underwhelming. Some hotels now have no human contact with automated kiosk check-in. Hotels that offer a fuller, customer facing experience will tend to get more favourable reviews. Take your guests for a tour around the hotels facilities. Arrange a meet up and give them a 15 minute tour of your local area. Make them feel at home and part of your local community and they will keep coming back.

Episode Description

DigiTourShow #026

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