#26 - Shanna Hayes

from Next in Queue · host Rob Dwyer

The implications of a viral story about an unclaimed $50 syllabus prize and the emergence of CX in higher education are just a couple of the topics I discussed with Shanna Hayes, the Director of Customer (Learner) Experience & Retention at Southern New Hampshire University. Connect with her on LinkedIn https://www.linkedin.com/in/shanna-hayes/. Music courtesy of Big Red Horse - bigredhorseband.com Brought to you by Happitu - https://happitu.com/

Episode metadata supplied by the publisher feed · Published Mar 18, 2022

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#26 - Shanna Hayes

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